m71 Terms and Conditions

1. Definitions and Scope

The meanings of certain specific terms used in this document are clarified below and apply consistently throughout these terms and conditions.

1.1 "Platform"

"Platform" refers to the collective set of m71's website, mobile application and digital services through which users can access casino games, slots, cricket betting and other gaming services.

1.2 "User" or "Member"

"User" or "Member" refers to any person who has registered on the m71 platform and holds an active account.

1.3 "Services"

All gaming, betting, payment processing and customer support activities provided by m71 are collectively referred to as "Services".

1.4 Scope

These terms and conditions apply to all services provided on the m71 platform. Where separate terms exist for a specific promotion or bonus, those terms will operate alongside these general terms, and in the event of a conflict, the specific terms will take precedence.

2. Eligibility and Age Requirement

The following conditions apply when determining eligibility to use m71's services.

2.1 Minimum Age

To open an account on m71 and participate in any gaming or betting activity, a member must be at least 21 (twenty-one) years of age. Age will be verified based on the date of birth provided at registration, and a National ID card or other valid document may be requested if needed.

2.2 One Person, One Account

Each individual may operate only one account. If multiple accounts are found under the same person's name, all of them will be closed and the associated balances may be forfeited.

2.3 Beneficial Ownership

Members must use their account for their own benefit and in their own interest. Placing bets on behalf of a third party or playing using a third party's funds is expressly prohibited.

3. Account Registration

3.1 Registration Process

To open an account on m71, a member must provide accurate and complete information — including full name, date of birth, mobile number and preferred payment method. Creating an account with false or incomplete information is prohibited.

3.2 Identity Verification (KYC)

m71 reserves the right to verify a member's identity at any time. If the required documents are not provided promptly, the account may be temporarily suspended and withdrawal requests may be cancelled.

3.3 Account Security

Members are solely responsible for keeping their account login details secure. Members are strongly advised not to share their password with anyone. Any suspected unauthorised access to an account must be reported to the m71 support team immediately.

3.4 Updating Contact Information

If a member's mobile number or any other contact details change, the account must be updated immediately. m71 will not be responsible for any disruption to communication caused by outdated information.

4. Deposits and Withdrawals

4.1 Deposit Methods

Deposits on m71 can be made via bKash, Nagad, Rocket and Upay. These four mobile banking methods are available to all members. The minimum deposit amount is ৳300 (three hundred taka), and this minimum applies equally across all methods.

4.2 Withdrawal Methods

bKash, Nagad, Rocket and Upay can be used to withdraw winnings. The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal processing generally takes between 30 minutes and 3 hours.

4.3 Withdrawal to Same Method

For security purposes, withdrawals are generally sent via the same payment method used to make the deposit. In cases of inconsistency, m71 reserves the right to carry out additional verification.

4.4 Third-Party Payments Prohibited

Depositing or withdrawing using a mobile banking account registered in another person's name is strictly prohibited. If such a transaction is detected, the relevant account will be suspended and the funds may be withheld.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 adds ৳1,500 in bonus funds, giving a total balance of ৳2,500 — and before the bonus can be withdrawn, bets totalling ৳1,500 × 25 = ৳37,500 must be placed.

5.2 Wagering Requirements

Every bonus comes with a specific wagering requirement, which is clearly stated in the details of each offer. Bonus balances cannot be withdrawn until the wagering requirement has been met.

5.3 Bonus Abuse

Using any systematic strategy to earn bonuses, operating multiple accounts, or attempting to exploit the bonus system in any other way is prohibited. If m71 identifies such activity, it reserves the right to cancel the bonus and close the account.

5.4 Promotion Validity

Each promotion has a set validity period. Unused bonuses will be automatically cancelled after the promotion expires, and unused bonus funds will not be refunded.

5.5 Bonus Details

m71's ongoing promotions include the Weekly Reload Festival, Slots Fun Bonus, Cricket Surge Bonus, Birthday Special Reward and Refer a Friend Bonus. The specific terms for each of these promotions are detailed on the relevant offer page.

6. Betting and Gaming Rules

6.1 Betting Limits

Each game or betting market has its own maximum and minimum bet limits, which are displayed when the game is launched. Members must place bets within these limits.

6.2 Cricket Betting

m71 offers betting on BPL, IPL, T20 World Cup, Bangladesh Tigers and all other international cricket tournaments. Odds offered during a live match are subject to change, and bets are confirmed at the price available before the market closes.

6.3 Game Errors

If a technical fault or software issue produces an abnormal result, m71 reserves the right to void that round. In such cases, the staked amount will be refunded.

6.4 Disconnection

If the internet connection is lost during play, the round in progress will be settled according to the record on the server. m71 will not be liable for any loss caused by a problem with the user's device or network.

6.5 Live Casino Rules

In live casino games, the dealer's decision is considered final. Claims of incorrect bets will be resolved only through video record review, and m71's decision following its investigation is final.

7. Prohibited Activities

The following activities are strictly prohibited on the m71 platform:

1. Money laundering or playing with funds from illegal sources.
2. Using bots, automated software or artificial intelligence to gain an advantage.
3. Operating multiple accounts from a single device or network.
4. Colluding with other players to influence the outcome of a game.
5. Attempting to exploit technical vulnerabilities in the platform to gain an unfair advantage.
6. Threatening, blackmailing or behaving offensively towards m71 staff.
7. Using m71's brand, logo or identity without permission.
8. Opening an account using a false identity or stolen documents.

8. Account Suspension and Closure

8.1 Suspension at m71's Initiative

m71 may temporarily suspend or permanently close any account in the following circumstances:

• Identity verification has not been completed.
• A breach of the terms and conditions is suspected.
• Unusual transaction patterns are observed on the account.
• The account needs to be protected for security reasons.

8.2 Closure at Member's Request

Any member may request the closure of their account at any time. In this case, any valid balance in the account will be returned after full verification.

8.3 Inactive Accounts

If no transaction is made for 12 consecutive months, the account will be marked as inactive. To reactivate an inactive account, the member must contact the m71 support team.

9. Limitation of Liability

9.1 Service Availability

m71 aims to ensure continuous availability of the platform, but temporary disruptions may occur due to maintenance, technical issues or other reasons. m71's liability in such circumstances is limited.

9.2 Loss Claims

m71 will not accept liability for any indirect or speculative loss beyond directly verifiable financial loss caused by a platform fault.

9.3 Third-Party Content

Games available on the m71 platform are developed by Pragmatic Play, PG Soft, JILI, Evolution, Spribe and other providers. The functionality and RTP of these games fall under the responsibility of the respective provider.

10. Privacy and Data Protection

m71 stores members' personal data with the utmost care. Full details of how data is collected, used and kept secure can be found in our Privacy Policy, which forms an integral part of these terms.

10.1 Data Collection

Information provided during account registration and identity verification is used solely for the purposes of delivering services, ensuring security and meeting legal obligations.

10.2 Sharing with Third Parties

Limited data may be shared with necessary third parties for the purposes of payment processing and identity verification. m71 always checks the security standards of any third party it works with.

10.3 SSL Protection

m71's platform uses SSL encryption, which ensures the secure transfer of members' transactions and personal data.

11. Responsible Gambling

m71 believes that gaming is a form of entertainment, and we are committed to ensuring it does not have a negative impact on any member's life. Please read our Responsible Gaming Guidelines to learn more about responsible gaming.

11.1 Setting Limits

Members can set daily, weekly, or monthly deposit and loss limits on their account. Once a limit is in effect, a 24-hour waiting period applies before it can be relaxed.

11.2 Self-Exclusion

If a member feels that gaming is causing problems for them, they can exclude themselves from their account for a set period or permanently (self-exclusion). Contacting m71's support team about this will result in prompt action.

11.3 Age Reminder

All services at m71 are for those aged 21 and above only. Parents and guardians are requested to ensure that minors cannot access their devices or accounts.

12. Terms & Conditions Changes

12.1 Right to Change

m71 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified in advance by email or through a platform notification.

12.2 Effective Date

Updated terms will take effect from the date of publication, though members will be given a reasonable period after being notified. Continued use of the platform after changes are made will be considered acceptance of the new terms.

12.3 Contact & Support

For any questions about these terms, you can reach m71's 24/7 live chat support or contact us by email in Bengali or English. For general questions, you may check our Frequently Asked Questions, where many topics are answered clearly.