Safe and Responsible Betting

m71's commitment to responsible gambling

Gambling is for enjoyment — not stress. m71 believes every player needs to know their own limits. On this page you will find the right tools, warning signs to watch for, and ways to get help if needed.

For ages 21+ only

m71's core commitment

m71 is not just a betting platform — it aims to build a responsible environment. Our goal is for every member's experience to remain enjoyable and never turn negative. To that end, we have taken a number of specific steps.

Age Verification

Every user's age is verified at the time of registration on m71. Those under 21 are not permitted to open an account.

Self-Control Tools

Each member can set deposit limits, session time limits, or a cooling-off period directly from their account.

Round-the-Clock Support

Our support team is available 7 days a week, 24 hours a day, in Bengali and English via live chat and email.

Protection of Minors

To prevent account use without the knowledge of family members, users are advised to keep their password private and to use parental control software.

Transparent Rules

All terms for bonuses, withdrawals and betting are clearly stated on our Terms and Conditions page — nothing is hidden.

Data Security

Your personal and financial information is protected by SSL encryption and is never shared with any third party.

Set limits for yourself

Every member on m71 can keep their betting experience under control. The tools below can be used from account settings or by contacting support directly. You can also find detailed information on our FAQ page.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once set, it takes effect immediately, and increasing it requires a 7-day wait.

Session Time Limit

Decide how long you will play each day. When the set time is up, your session will end automatically.

Cooling-Off Period

Temporarily close your account for 1 day to 6 weeks. During this time you will not be able to log in or place bets.

Self-Exclusion

Choose self-exclusion for a longer break. Your account can be fully deactivated for 6 months to 5 years.

Reality Check

A message will appear on screen at set intervals — reminding you how long you have been playing and how much you have won or lost.

Contact Support

Contact our support team via live chat or email to activate any tool or to talk about your situation.

Warning signs of a problem

Most people enjoy gambling as entertainment. But sometimes gambling can get out of control. If you notice the signs below, seek help immediately.

You feel the urge to keep betting to recover lost money.
You are prioritising betting over household responsibilities or work.
You are hiding the extent of your gambling from family or friends.
You are borrowing money or dipping into savings to place bets.
You feel anxious or restless when you are not gambling.
You want to stop betting but cannot.
Your sleep, eating or daily routine is being disrupted.

Assess yourself

Consider the questions below. If most of your answers are "yes", it is time to seek help.

1 Have you bet beyond your budget?

2 Have you bet more out of anger or frustration after a loss?

3 Have you placed bets without your family's knowledge?

4 Have you avoided daily responsibilities because of betting?

5 Have you tried to stop on your own but failed?

6 Have you run into financial difficulties because of betting?

If any 3 answers are "yes", seek help today

Ways to get help

Admitting there is a problem takes courage. Beyond m71, your family, professional counsellors and our support team are here for you. You do not have to face this alone.

m71 Live Chat Support

Contact m71's 24/7 live chat. Our support team will assist you immediately in Bengali and English to set up self-exclusion or a deposit limit.

Contact by Email

Alongside live chat, you can also reach us by email. Address: [email protected] — every message receives a reply.

Family Support

Open up to someone you trust in your family. The support of a loved one is the most powerful tool on the road to recovery.

Professional Counselling

Seek advice from a mental health professional or addiction counsellor. Various government and private organisations in Bangladesh offer this service.

Support Groups

Talk to people facing the same challenges. Speaking in a support group environment can help reduce mental stress.

Medical Help

Addiction is a health matter. Do not hesitate to see a doctor or psychiatrist if needed — it is not a sign of weakness, but of awareness.

Principles of responsible gambling

m71 believes betting is always just a form of entertainment. Following the principles below keeps the gambling experience positive.

Do

Set a budget in advance and stay within that limit.
Think of betting as entertainment only, not a source of income.
Take regular breaks and spend time on other hobbies and interests.
Accept losses — they are a normal part of the game.
Do not let anyone under 21 use your account.
If something feels wrong, contact support right away.

Don't

Do not bet when you are under stress or feeling angry.
Do not increase your bets to chase losses.
Never bet with borrowed money or loans.
Avoid betting under the influence of alcohol or sleeping medication.
Do not play non-stop all day.
Do not hide the problem — do not try to deal with it alone.

m71's Commitment

m71 never promotes betting to minors or at-risk players. Our Privacy Policy and responsible gambling guidelines work together to ensure your protection. Your safety matters to us more than any win.

For ages 21+

Frequently Asked Questions

Find answers to common questions about responsible gambling here.

No. Self-exclusion only stops access to your account and placing bets; your balance remains safe. Once the exclusion period ends, or by contacting our support team, you can complete the withdrawal process.

Lowering a deposit limit takes effect immediately. However, to increase a limit, you must wait 7 working days after the request — this is intentional, to prevent decisions made in the heat of the moment.

A family member can contact our support team directly. We will assess the situation and advise on the appropriate assistance. However, for privacy reasons, account details are shared only with the account holder.

A cooling-off period is a short break of 1 day to 6 weeks — the account is reactivated automatically once the period ends. Self-exclusion is longer-term — from 6 months to 5 years — and you cannot return on your own before the period expires.

Send a message directly via m71's live chat — the support team responds in Bengali and English 24 hours a day, 7 days a week. You can also reach us by email: [email protected]. No question is too small — feel free to get in touch.

No. There is no guarantee of winning in the long run in casino games or sports betting. Every outcome depends primarily on chance. Treat betting as entertainment and never make it part of an income plan.