m71's Privacy Policy
Your personal information matters greatly to us. This privacy policy explains in detail how m71 collects your information, why it collects it, and how it keeps it secure.
This policy may change from time to time. Continued use of this platform after any change takes effect will be considered as your acceptance of the updated policy.
Introduction and Applicability
m71 (the bundles and related services collectively referred to as the "m71 Platform") operates an online gaming and betting service for users in Bangladesh. This privacy policy ("Policy") sets out how m71 handles your information during site visits, registration, deposits and withdrawals, and use of other services.
This policy applies to all users of the https://m71-bet.cam website and the m71 application (Android and iOS). Using the platform means you have read this policy and agreed to its terms. To learn about m71's general terms of use, please visit our Terms and Conditions page.
What Information We Collect
2.1 Information You Provide Directly
m71 collects information you provide when creating an account or using the service. This includes:
- Full name, date of birth, and national ID or passport number (for age and identity verification)
- Mobile number and email address
- Username and password chosen by the user
- bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
- Messages and attachments you send during support or complaints
2.2 Automatically Collected Information
When you use the m71 website or app, certain information is collected automatically:
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Page visit times, session duration, and click patterns
- Data collected through cookies and similar tracking technologies
- Game history, bet records, and account activity logs
2.3 Information Received from Third Parties
m71 uses trusted third-party services to prevent fraud, verify identity, and ensure payment security. Limited verification data may be received from these services, which is used solely for account protection purposes.
Purpose of Using Your Information
m71 uses your information only for specific and legitimate purposes. The general reasons for data collection are described below:
- Account Management: To handle registration, verify logins, recover passwords, and maintain account security.
- Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to keep a record of transactions.
- Bonuses and Promotions: To award bonuses based on your eligibility, verify wagering, and distribute rewards.
- Customer Support: To provide assistance via live chat and email, and to resolve complaints.
- Responsible Gaming: To identify signs of excessive gaming and, where needed, to facilitate setting limits.
- Fraud and Abuse Prevention: To detect multiple accounts, unauthorized access, and suspicious activity.
- Service Improvement: To analyze user experience and improve the quality of the platform and games.
- Legal Obligations: To comply with applicable laws and regulations, and to respond to lawful requests from authorities.
Disclosure and Sharing of Information
4.1 Sharing with Third Parties
m71 does not sell your personal information to any third party. However, limited information may be shared in certain circumstances:
- Payment Processing Partners: Relevant transaction information is shared with bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals.
- Technology and Service Providers: Selected trusted partners for hosting, security, analytics, and support software — who provide services under strict confidentiality agreements.
- Game Studios: Studios such as Evolution, Pragmatic Play Live, JILI, and PG Soft may receive limited technical data for game operation — never your identity.
- Legal Authorities: Required information may be provided under court orders or legal obligations.
4.2 International Data Transfers
For the purpose of operating its services, m71 may in some cases process your information on servers outside Bangladesh. In such cases, m71 ensures that data protection standards are maintained and that third parties are contractually bound to uphold confidentiality.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the m71 website and app. Cookies are small text files stored on your browser or device. They come in three types:
- Essential Cookies: These are necessary to maintain login sessions, manage security tokens, and ensure the core functionality of the platform. Disabling these cookies will prevent the site from working properly.
- Functional Cookies: These help remember your language preferences, game settings, and display preferences, providing a personalized experience.
- Analytics Cookies: These help us understand which pages are visited most, how long users stay, and which features are used most. This information helps improve the quality of the service.
Data Security Measures
m71 follows industry-standard technical and organizational measures to protect your personal information.
- SSL Encryption: All communications on the website and app are encrypted using SSL protocol, preventing third parties from intercepting data.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- OTP Verification: Mobile OTP verification is mandatory during login, withdrawals, and sensitive changes.
- Access Controls: Only authorized staff can access specific information required for their designated tasks.
- Security Audits: Risks are identified and addressed through regular system audits and vulnerability testing.
- Data Backups: Secure backups are maintained regularly so that data is not lost due to technical issues.
However, no system on the internet is completely secure. Even with the highest level of precaution taken by m71, complete protection against unauthorized access cannot be guaranteed. Keep your password and login details private — never share them with anyone.
Data Retention Period
m71 retains your information only for as long as it is needed. The retention period depends on the type and purpose of the data:
- Account Information: Retained while the account is active and, after closure, for a defined period as required by legal obligations.
- Transaction Records: Financial transaction records are retained for an extended period as required by applicable law.
- Communication Records: Support messages and complaints are retained for a limited period after resolution.
- Analytics Data: Anonymous analytics data may be retained for a longer period, but contains no personal identity.
Upon a request to close an account, m71 will arrange to delete or anonymize your personal information as soon as reasonably possible — however, some information may need to be retained for a defined period due to legal obligations.
Your Rights and Controls
As a user of the m71 platform, you have certain important rights over your own information. These rights are described below:
- Right to Access: You may request to know what information m71 holds about you. The request will be fulfilled after identity verification.
- Right to Correction: If your account contains incorrect or outdated information, contact m71 support to have it corrected.
- Right to Deletion: After closing your account, you may request that your personal information be deleted — beyond what is required by legal obligations.
- Right to Object to Processing: You may object to the processing of your information for specific purposes, though this may limit some services.
- Right to Opt Out of Marketing: If you do not wish to receive promotional emails or messages, you have the right to unsubscribe at any time.
To exercise these rights, contact m71 support. Your request will be fulfilled as quickly as possible after identity verification.
Protection of Minors' Information
m71 is a 21+ platform. Information is not knowingly collected from any minor. Age is verified at registration, and if any account holder is found to be under 21 years of age, that account is immediately closed and the collected information is deleted.
If a parent or guardian becomes aware that their child has opened an account on m71, they are requested to contact m71 support immediately. We will take prompt action.
Policy Changes and Updates
m71 may review and update this privacy policy from time to time. Changes may be made to the policy due to service changes, the introduction of new technology, or legal requirements.
- For significant changes, you will be notified via a notice on the website or by email.
- The date of the latest update will always be shown in the hero section of this page.
- Continued use of the platform after any change will be considered as your acceptance of the updated policy.
- If you do not agree, you have the right to close your account and stop using the service.
If you have further questions about this policy or m71's general terms, visit the Frequently Asked Questions section — where answers to common questions about data protection, account management, and payments are provided.
Contact and Complaints
For any questions, comments, or complaints about this privacy policy, please contact the m71 support team. Our team provides assistance in Bengali and English seven days a week, twenty-four hours a day.